NDAP & DEAIP Certification

The advocacy agencies are those funded under the Commonwealth DSI Act 2023 for the NDAP and DEAIP. These programs are Regulated Activities under the DSI Act 2023 and advocacy agencies are accordingly required to comply with the Disability Services and Inclusion (Compliance Standards and Alternative Compliance Requirements) Rules 2023 and the National Standards for Disability Services (2014) are the applicablestandards to the NDAP and DEAIP Scheme.

CPG offers certification services and audit advocacy agencies funded by the Australian Government, against the National Standards for Disability Services (2014) (NSDS) set down by the Australian Government. The National Standards for Disability Services (2014) are guided by the relevant Indicators of Practice.

There are now 6 standards within the National Standards for Disability Services Scheme – NSDS.

Consumers Inclusion/Involvement in Audit Process and Consent

Consumers must be offered informationfrom the Client about the audit process, including interviews and will be offered independent advocacy support in order to engage in the audit. Consumers shall be invited by the Client to participate in the whole audit process including opening and closing meetings. This must be undertaken prior to any consent being obtained.

All consumers have the right to beinvolved in the audit process and respect of their decision either way will be given by CPG shall respect their decision and right not to be involved. Consent is required of the Consumer to be a part of the interview process and for the auditor/s to access their information, written consent is preferred. Where written consent is not obtained, CPG will record in the Client audit report the reason for this, and evidence supporting the assumption that consent was sought and has been obtained. CPG will ensure that consumers’ confidentiality and
privacy is respected in all aspects of the audit, including sampling information, consent, interviews and consumer records.

Clients must ensure that consumers have access to appropriate independent advocacy services and support to be involved in the audit process.

Contact us to learn more about our audit services and to get a quote.